Our Privacy Policy

Our Privacy Policy

Your privacy is our priority.

This Privacy Policy outlines the types of information we collect from our clients and visitors, how we use, store, and protect it. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.

Information We Collect

We may collect various types of information in the process of providing our calibration laboratory services, including but not limited to:

Personal Information: Such as name, address, email, and phone number.

Company Information: Such as business name, address, and contact details.

Technical Data: Such as IP address, browser type, and usage details.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide and manage our calibration laboratory services.

Communication: To communicate with you about your service requests, updates, and promotions.

Improvement of Services: To analyse and improve our services based on user feedback and preferences.

Disclosure of Your Information

We may disclose your personal information to:

Third-Party Service Providers: To assist us in the provision and management of our services.

Legal Compliance: To comply with applicable laws, regulations, and governmental requests.

Business Transfers: In connection with a merger, acquisition, or asset sale.

Security of Your Information

We implement various security measures to protect your information, including:

Encryption: Using encryption technologies to secure data transmission.

Access Control: Restricting access to your information to authorised personnel only.

Training: Conducting regular training sessions to educate our staff about privacy and data protection practices.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your use of our website and services. You can manage your cookie preferences through your browser settings.

Your Rights and Choices

You have several rights concerning your personal information, including:

Access: You can request access to your personal information held by us.

Correction: You can request corrections to any inaccurate personal information.

Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]

Postal Address: Factory 19/21 Merrindale Drive, Croydon South VIC 3136

Thank you for choosing Torque Lab!